Therapists lost almost two years to generic video apps before realizing they needed something built for clinical work. A platform that handles notes, billing, and group sessions, not just a camera feed.
The best telehealth software for therapists in 2026 depends heavily on practice size and workflow. Solo clinicians often do fine with Doxy.me or SimplePractice, while group practices and health systems lean toward Zoom for Healthcare, VSee, or Amwell depending on billing needs and patient volume.
This roundup compares seven platforms therapists actually use, with verified 2026 pricing, HIPAA compliance details, and who each one fits best.
Best Telehealth Software for Therapists: Quick Comparison
Before getting into details, here is how the main contenders stack up on price and fit.
| Platform | Starting Price | Best For | HIPAA BAA |
|---|---|---|---|
| Doxy.me | Free, paid from $35/mo | Solo therapists on a budget | Yes, free tier included |
| SimplePractice | $49 to $99/mo | Solo and group practices needing billing | Yes |
| Zoom for Healthcare | $14.99 to $20.50/mo per user | Practices already using Zoom | Yes, on eligible plans only |
| VSee | Free, paid from $29/mo | Rural or low-bandwidth clients | Yes, on all plans except free messenger |
| Amwell | $109 to $129 per session | Clients paying per visit through a network | Yes |
Source: vendor pricing pages and Capterra, 2026.
Doxy.me: Best Free HIPAA Compliant Video Therapy Software
Doxy.me has 4 different plans, with pricing starting at $35 flat rate per month and a free plan available. The free tier is the standout feature for therapists just starting a private practice.
Doxy.me’s free plan includes unlimited video visits, is HIPAA compliant with a BAA, offers a virtual waiting room, and has no time limits on calls. Paid tiers add more.
The Professional plan at $35 per month adds audio calls, file transfer, group calling screen share, HD video, and payments. The Clinic plan at $50 per month adds custom branding, a custom BAA, room access control, and simultaneous calls.
One limitation worth knowing before you commit: reviewers often say the free plan is enough for solo practices, but note limits like no screen sharing, group sessions, passwords, or higher video quality.
Who Doxy.me Fits Best
Best for:
Solo therapists who need a no-cost, no-frills HIPAA compliant video option and already use a separate system for notes and billing. See the full Doxy.me profile for feature breakdowns.
SimplePractice: Best All-in-One Platform for Therapy Practices
SimplePractice bundles telehealth with scheduling, notes, and billing instead of making therapists stitch three tools together. It is an EHR and all-in-one practice management solution that helps providers access everything needed from scheduling, billing, and payments to HIPAA-compliant telehealth and insurance claim filing.
SimplePractice offers a Starter plan at $49 per month with automated invoicing, client portal, and psychotherapy notes, an Essential plan at $79 per month that adds telehealth and treatment plans, and a Plus plan at $99 per month.
For practices considering AI-assisted documentation, Note Taker is available as an add-on to any SimplePractice plan, priced at $35 per month per clinician.
Group practices should budget carefully. Support lists a $99 Plus base plan plus $74 per added clinician for two to five clinicians, or $321 total for four treating seats.
Who SimplePractice Fits Best
Best for:
Solo and small group therapy practices that want notes, scheduling, billing, and telehealth under one login rather than three subscriptions. Compare it directly on the SimplePractice profile.
Zoom for Healthcare: Best for Practices Already Using Zoom
Many group practices already run staff meetings on Zoom, which makes the healthcare tier an easy add rather than a new tool to learn. But the compliance line is strict here.
Free Zoom accounts cannot be used for HIPAA-compliant services. A paid plan such as Zoom Pro, Business, Education, or Enterprise is required. Healthcare providers must formally request and sign a Business Associate Agreement with Zoom to handle PHI.
On pricing, sources vary slightly by bundle. Pricing starts at $14.99 per month per user for a basic healthcare tier, though the Essentials bundle for solo providers and small practices runs $20.50 per user per month billed annually and includes a signed BAA that keeps calls, texts, and voicemail protected.
A real risk therapists report: staff accidentally using their personal, non-BAA Zoom account for a session. Every call that moves PHI through a service with no BAA creates a violation, and 2026 penalty tiers start at $145 per violation.
Who Zoom for Healthcare Fits Best
Best for:
Group practices and clinics that already standardize on Zoom for internal meetings and want one familiar interface across staff and clients. See the Zoom for Healthcare profile.
VSee: Best for Rural Therapy Clients with Low Bandwidth
Therapists serving rural clients know the pain of sessions that freeze or drop every few minutes. VSee was built around that specific problem.
VSee’s technical differentiation is its low-bandwidth video codec, built specifically for unreliable internet connections, maintaining stable video at a fraction of the bandwidth competitors require.
The free plan includes a personalized waiting room, quick intake, and a signed BAA for HIPAA compliance. VSee signs a HIPAA BAA for all VSee plans except the free VSee Messenger product. Paid tiers run from $29 per month flat for the Plus plan, while Premium costs $49 per month per user and adds notes charting, call reporting, and shared scheduling.
Who VSee Fits Best
Best for:
Practices serving rural, underserved, or low-connectivity clients where session stability matters more than polish. Review the VSee profile for setup details.
Amwell: Best for Pay-Per-Visit Therapy Networks
Amwell works differently from the other four platforms on this list. It is not software a therapist licenses to run their own practice; it is a network clients pay into per session.
For master’s level therapists, the uninsured fee is $109 per visit, while a visit with a doctoral level therapist costs $129. Amwell serves age 18 and older for psychiatry and age 10 and older for therapy.
Unlike subscription platforms, Amwell doesn’t have monthly subscription plans, so clients have to pay for each therapy session. That makes it a fit for referral partnerships more than independent practice management.
Who Amwell Fits Best
Best for:
Health systems or employers that want to offer therapy access through an existing national network rather than build their own telehealth stack. See the Amwell profile.
How Much Telehealth Software Costs for Therapists in 2026
Budgets range widely depending on whether a therapist wants bare-bones video or a full practice management suite.
| Platform | Entry Price | Mid-Tier Price | Billing Included |
|---|---|---|---|
| Doxy.me | Free | $35/mo | No |
| SimplePractice | $49/mo | $79/mo | Yes |
| Zoom for Healthcare | $14.99/mo | $24/mo | No |
| VSee | Free | $29/mo | No |
| Amwell | $109/session | $129/session | Per visit |
Source: vendor and Capterra pricing pages, 2026.
Frequently Asked Questions
What telehealth software is best for individual therapists?
For solo clinicians, Doxy.me and SimplePractice are the most common picks. Doxy.me offers a free HIPAA-compliant tier with a signed BAA and unlimited video minutes, while SimplePractice starts at $49 per month and bundles telehealth with scheduling, notes, and billing in one subscription.
Does telehealth software for therapists need to be HIPAA compliant?
Yes. Any platform used to discuss protected health information with clients must offer a signed Business Associate Agreement (BAA) and safeguards like encryption and access controls. Standard free Zoom or FaceTime accounts do not meet this requirement; therapists need a dedicated healthcare tier or purpose-built platform.
Can therapists bill insurance through telehealth platforms?
Some platforms support it directly and others do not. SimplePractice includes electronic claim filing and insurance billing tools on its plans, while Doxy.me, VSee, and Zoom for Healthcare focus on video delivery and require a separate EHR or billing system for claims.
Is Zoom safe to use for therapy sessions?
Only on the right plan. Standard free or Pro Zoom accounts are not HIPAA compliant, but Zoom for Healthcare offers a signed BAA, encryption, and waiting rooms once HIPAA mode is enabled and the correct plan is purchased, starting around $14.99 to $20.50 per user per month.
What does Amwell charge for therapy sessions?
Amwell does not use a software subscription model for therapy. It charges per visit, with sessions running $109 for master’s level therapists and $129 for doctoral level providers, making it better suited to practices referring clients to an existing network rather than running their own practice.
